As you may already know, the new EU General Data Protection Regulation (GDPR) came into force in May 2018. This regulation, which strengthens data protection for citizens of the European Union, allows people to be informed about the use of their personal data, and to control them by giving their consent or objecting to the processing of their data. Conscious of our responsibility and out of concern for transparency, our Phileas Hotel has taken all measures to ensure that your data is used in a way that respects your privacy. We have also adopted all the necessary means to ensure the confidentiality of your personal data and access to these data is strictly limited.
WHAT IS PERSONAL DATA?
Personal data is information that we collect in order to identify customers:
Your contact details: surname, first name, address, age, postal and e-mail addresses, telephone numbers,
Personal information: date of birth, your country, etc.
Some financial information: your credit card number for reservations or transactions, etc.
Your preferences: room type, cultural or other interests.
RECIPIENTS OF YOUR PERSONAL DATA
Your personal data can only be accessed by a few internal departments of our company.
PURPOSE OF PERSONAL DATA
The processing of personal data may consist of collecting, recording, organising, archiving, modifying, deleting, adding, exporting, consulting, processing or communicating. We only use your personal data to the extent necessary and for the following purposes:
To contact you,
To process your requests,
To ensure the performance of our services,
To manage the booking of accommodation requests
To check the validity of the information required for payment,
To send you our news, special offers and other information.
To respond to your requests, complaints or disputes
To secure the payments you make
To prevent fraud
To draw up our accounting documents
To optimise our products and services
To personalise our offers, etc.
PRIVACY
We will only keep your data as long as it is necessary for processing or in accordance with legal and fiscal obligations. We undertake not to sell, rent, transfer or give access to third parties to your data without your prior consent, unless we are obliged to do so for a legitimate reason (legal obligation, fight against fraud or abuse, exercise of the rights of defence, etc.).
YOUR RIGHTS
If, however, you no longer wish to receive information from us or intervene in any way whatsoever on your personal data, you have the following rights:
The right to request access to your data
The right to rectify or update your data
The right to delete your data or to restrict its processing, within the legal limits
The right to object to the processing of your data and to direct marketing
The right to portability of your data.
To exercise these rights, simply notify us at the following address:
Phileas Hôtel, 24, rue d’Amsterdam, 75009 Paris. Tel: +33 (0) 1 42 85 36 36. Email: contact@phileashotel.com
We will respond to your request as soon as possible and will do everything necessary to respect the trust you place in us.
COOKIES
In order to improve the quality of our services, we may use cookies on our website. Cookies are small text files that your browser places on your computer, mobile phone or tablet when you surf the Internet. They are generated by the site you are visiting and contain some data about your connection. The information collected is anonymous and does not allow us to identify you. We use this information to optimise our offers, improve our services and your browsing experience, provide you with relevant and targeted advertising, offer you additional functionalities, etc. We also use it for statistical purposes, to evaluate the performance of our website, to determine the number of times a page is consulted or to find out about the audience for our website.
You are free to accept or reject cookies by configuring your software. Cookies can be temporary (session cookies) or permanent. Session cookies are active only for the time of your visit and are deleted when you close the browser. Permanent cookies remain on the hard disk of your terminal when you leave the site and remain there until you delete them manually or until the browser purges them after a certain period of time. In order to respect your privacy, we do not associate with your cookies any information that could identify you. Cookies do not allow us to know your address, date of birth, telephone number or any other information that could identify you.
SAFETY MEASURES
We are fully committed to implementing the appropriate technical and organisational measures to protect your Personal Data against accidental or unlawful destruction, accidental loss, alteration, distribution or unauthorised access to such data.
